How your information is handled

Keystone Occupational Therapy collects personal information that you choose to provide when making an enquiry or arranging services. This may include your name, contact details, and relevant information about your situation.

Information is used to respond to enquiries, assess whether the service is appropriate, arrange appointments, provide Occupational Therapy services, maintain clinical records, and meet professional, legal, safeguarding, and regulatory responsibilities.

Health and personal information is handled confidentially. Information is only shared where necessary for your care, where you have given consent, or where there is a legal, safeguarding, professional, or regulatory requirement to do so.

You can ask to access, correct, or discuss information held about you, subject to legal and clinical record keeping requirements.

For privacy queries, contact info@keystoneoccupationaltherapy.co.uk.